Help organizations

Accueil-parrainage Outaouais

This organization provides reception and assistance services mainly for refugees but also for immigrants.

122 rue Berri
Gatineau, QC  J8Y 6V2
Telephone: 819-777-2960

Association pour l'intégration communautaire de l'Outaouais

This organization provides services to people with intellectual disabilities and assistance to their families.

170 rue Sherbrooke
Gatineau, QC  J8Y 2L6
Telephone: 819-771-6219

Bureau régional d'action SIDA

This organization offers support to people with HIV/AIDS and to the people close to them. It also provides accommodations, and prevention and education activities to people with high-risk behaviour.

109 rue Wright
Gatineau, QC  J8X 2G7
Telephone: 819-776-2727

Calas : centre d'aide et de lutte contre les agressions sexuelles

Because of the isolation suffered by women who have been assaulted, the silence surrounding sexual assault, and the lack of resources, women have gotten together to set up sexual assault prevention and help centres. CALAS has been operating in the Outaouais since 1977.

This organization provides victims of assault with the following services:

  • support and information eight hours a day, five days a week;
  • accompaniment (if interested) to police, hospital or court;
  • support groups: an approach that helps women share their experiences, fears, anger and solutions; and
  • referrals to local resources.

For additional information, call 819-771-1773 or 819-771-6233, between 9 a.m. and 5 p.m. All calls remain confidential.

Cavac: centre d'aide aux victimes d'actes criminels

This community organization provides services to help victims of crime. Are you a victim of assault, burglary, or any other crime? The support centre is there to help you deal with the physical, psychological, social and material consequences.

The centre offers the following services:

  • telephone consultation;
  • reception, comfort and moral support;
  • basic information on the legal process, rights and options available to victims of crime; and
  • referral to the appropriate legal, medical, social and community resources.

These services are free. Information: 819-778-3555 or 1-800-331-2311. All calls remain confidential.

Web site: www.cavac.qc.ca

Centre 24/7

This centre offers people in crisis and distress and those close to them reception, help, accompaniment and support. As well, it provides expertise and crisis support to partners in the Outaouais health and social services network.

In essence, this organization offers the following services:

  • telephone or on-site intervention;
  • referrals;
  • accompaniment;
  • short-term accommodations;
  • relocation in the community;
  • crisis follow-up; and
  • post-traumatic intervention.

Information: 819-595-9999. All calls remain confidential. Centre d'aide 24/7 is located at 19 rue Caron, Gatineau, QC  J8Y 1Y6.
Web site: www.centredaide247.ca

Centre d'aide et d'hébergement pour femmes et enfants

Aylmer sector, Autre Chez-soi
E-mail: lautrechezsoi@qc.aira.com
Phone: 819-685-0006

Buckingham sector, Pour Elles des 2 vallées
E-mail: admin@maisondeuxvallees.com
Phone: 819 986-8286

Hull sector, Centre Mechtilde
E-mail: accueil@centremechtilde.ca
Phone: 819 777-2952

Gatineau sector, Maison Unies-Vers-Femmes
E-mail: maisonunies@bellnet.ca
Phone: 819 568-4710

Centre d'intervention en abus sexuel pour la famille

This organization provides support and outreach to families and individuals dealing with child sexual abuse.

92 boulevard Saint-Raymond, suite 400A
Gatineau, QC  J8Y 1S7
Telephone: 819-595-1905
Facsimile: 819-595-3487
Web site: www.ciasf.org

Centre d'intervention et de prévention en toxicomanie

Web site: www.cipto.qc.ca
Phone: 819-770-7249

Centres de santé et de services sociaux

Aylmer sector
Phone: 819-966-6540

Buckingham sector
Phone: 819-986-3359

Hull sector
Phone: 819-966-6510

Gatineau sector
Phone: 819-966-6550

Centre jeunesse de l'Outaouais

This organization offers services to children and youth, involving parents, families and other key players.

105 rue Sacré-Coeur
Gatineau, QC  J8X 1C5
Telephone: 819-771-6631

Direction de la protection de la jeunesse

Web site : www.cjoutaouais.qc.ca
Phone: 819-776-6060 or 1-800-567-6810

Drogue : aide et référence

Téléphone : 1 800 265-2626

Droits Accès de l'Outaouais

This organization is a regional resource that provides assistance, accompaniment, promotion and training to ensure respect and protection for mental health rights.

145 rue Eddy
Gatineau, QC  J8X 2W7
Telephone: 819-777-4746
Facsimile: 819-777-6898

Espace Outaouais

Since 1985, the Espace agencies have been working on the prevention of all forms of violence against children in cooperation with different organizations: schools, early childhood centres, sport and recreation groups, etc. It is important to inform children and adults about violence and to equip them to better prevent and deal with it.  

  • The Espace program includes workshops for staff, parents and children aged 3 to 12. The workshop for children is presented in the form of situation simulations.
  • Using age-appropriate simple language, different topics are addressed: our rights and the rules we have to follow, taxing among children, abuses by known and other people, tricks used by abusers, the associated feelings, the different aspects of violence, the search for solutions and local resources.

Espace Outaouais
Telephone: 819-771-1546
Email: espaceoutaouais@videotron.ca

Temporary housing for youth

The following organizations provide temporary housing and assistance to local youth who are homeless.

Auberge du cœur Héberge-Ados
39 rue Richard
Gatineau
J8Y 4Y6
819-771-1750

L'Appart Adojeune
819-643-0999

Jeu : aide et référence

Téléphone : 1 800 461 0140

Jeunesse J'écoute

Téléphone : 1 800 668-6868

Maisons des jeunes (Youth centres)

These youth centres are associations of young men and women (12 to 17 years of age) and adults, whose mission is to provide a meeting place in their community where opportunities are organized, on a volunteer basis, for young people to interact with significant adults to help them become discerning, active and responsible citizens.

The goal is to enable young people to get together, stimulate their development, and promote detection and prevention through direct work in the community.

Avenue des jeunes has three points of service:

  • Antrados
    10 rue Bériault (Hull sector)
    Telephone: 819-778-0634

  • Maison du parc de l'Île
    94 rue Mance (Hull sector)
    Telephone: 819-778-0634 (daytime) and 819-772-6626 (evening)

  • Maison « Les Deschênés »
    26 rue Arthur-Whelan (Aylmer sector)
    Telephone: 819-778-0634 (daytime) and 819-684-2953

* Days and hours of operation vary among the different centres. Please contact us in the daytime at 819-778-0634, by e-mail at infomdj@avenuedesjeunes.com or visit our Web site at www.avenuedesjeunes.com for more information.

AdoJeune has three points of service:

  • Adojeune
    22 rue d'Auvergne
    Telephone: 819-568-4499 and 819-568-3636

  • 323 rue Notre-Dame
    Telephone: 819-663-2010

  • 1259 boulevard Maloney Est
    Telephone: 819-669-9308

Le Relais des jeunes Gatinois
315 rue Migneault
Telephone: 819-663-8337

La Pointe aux jeunes
448 rue de Pointe-Gatineau
Telephone: 819-243-2537

The Saga Jeunesse youth centre has two points of service:

  • Centre communautaire Limbour
    23A rue Saint-Alexandre
    Telephone: 819-561-1240

  • 288 chemin Lebaudy
    Telephone: 819-561-1211

M-Ado Jeunes
948 rue Georges
Telephone: 819-281-2570

L'Alternative Outaouais

L'Alternative Outaouais is a community organization that offers specialized services to individuals involved in conflict resolution (mediation):

  • application of extrajudicial and judicial measures programs under the Youth Criminal Justice Act, in consultation with the provincial director and the different social and legal authorities involved;
  • promotion, training and intervention in peaceful conflict resolution and alternative justice. Peer mediation programs in schools (high school) and sports organizations; and
  • a neighbourhood mediation program.
Michel Côté, Executive Director
L'Alternative Outaouais
729 boul. St-Joseph, suite 103
Gatineau, QC  J8Y 4B6
Telephone: 819-595-1106
Facsimile: 819-595-1139
E-mail: info@laltou.com
Web site: www.laltou.com

Programme d'aide aux aînés vulnérables et à risque d'exclusion

Travailleuse de milieu
Phone: 819-663-3305 or 819-205-0680

Maison du vélo

Sponsored by Vélo-services, Maison du vélo is nestled in an enchanting setting, close to the bicycle paths. The house, located in the Hull sector and built in 1892, offers a number of services, including bicycle rentals, minor repairs and tourist information about recreational pathways.

350 rue Laurier
Gatineau, QC
Telephone: 819-246-3652

Women's counselling centres and shelters for victims of marital violence

Maison Unies-Vers-Femmes is an outreach organization and shelter for women over 18 years of age who are victims of marital violence. It helps women who have been subjected to any form of verbal, psychological, sexual, physical or economic violence by their spouse and who have to leave their homes with or without children.

This organization provides the following services:

  • telephone consultation, listening, referrals and information 24 hours a day, seven days a week;
  • free, confidential and safe shelter, day or night;
  • accompaniment and support through legal, medical and financial procedures;
  • follow-up and assistance after leaving the shelter; and
  • a place where people can meet and be heard without being judged.

Information: 819-568-4710 (telephone) or 819-568-6838 (facsimile).

S.O.S. violence conjugale

S.O.S. violence conjugale is a bilingual telephone service that is free and available 24 hours a day, seven days a week. This service is for women throughout Quebec caught in situations of marital violence.

It takes just one call for a woman to be connected directly to the nearest shelter. Call 1-800-363-9010.

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