Household garbage
The distribution of 120-litre gray bins has started. Every residence with municipal curbside garbage collection will receive one by early 2019.

Household garbage is collected every two weeks for every residential unit that pays the residual materials management tax.

Information about the collection

Until July 14, 2019

Place your household garbage in garbage cans or bags. The bags must be strong and well sealed, and the cans must be waterproof, metal or plastic, with handles and lids. Alternatively, you can use bins on wheels of up to 360 litres, other than blue or brown.

There is a limit of six household garbage items per collection. An item is equivalent to approximately 120 litres and a maximum weight of 25 kilograms. Each residual materials container is considered an item, except for 240-litre bins on wheels, which are equivalent to two items, and 360-litre bins on wheels, which are equivalent to three items.

As of July 15, 2019

There will be a limit of 120 litres per household. Every residence with municipal curbside garbage collection will receive a gray bin by early 2019. Households that generate more garbage will have to buy tagged overflow garbage bags. This means that as of July 15, 2019, only the contents of gray bins and tagged overflow garbage bags will be collected on garbage collection days.

Bin storage and collection day

Bins may be stored outdoors in the side yard or backyard at least one metre from the property line. If you live in a townhouse with no side yard, you may store your bin in the front yard.

On collection day, place garbage cans or bags next to the other bins at the curb or on the sidewalk. In the winter, bins left on the street or on the sidewalk may slow snow clearing operations.

Put your bins out no earlier than 7 p.m. the day before or no later than 7 a.m. on collection day. Collection is between 7 a.m. and 6 p.m. If your bins have not been emptied, submit a request.

Distribution of gray bins

Every residence with municipal curbside garbage collection will receive a 120-litre gray bin by early 2019. The bins will be free and will be dropped off in front of each residence. It is recommended that residents start using the gray bin as soon as they receive it in order to familiarize themselves with its format. Five tagged overflow garbage bags will be included at no charge to facilitate the transition.

Each bin has an electronic chip linking it to the address to which it was delivered. If it is lost, damaged or stolen, call 311 or submit a request through gatineau.ca.

What size of gray bin will be provided to multi-unit residential buildings using bins?
Owners of multi-unit residential buildings that use bins will have the option of using one single larger bin for all household garbage. For example, a six-unit building can use either six 120-litre bins or two 360-litre gray bins on wheels. However, the maximum limit will still be 120 litres per unit per collection. Those owners received a letter this summer asking them to indicate their preference.

Buildings with commercial spaces
Buildings with commercial spaces that have curbside collection will not receive gray bins during the mass distribution currently underway because the approach to be used for non-residential units is currently under review. Owners of such units will be receiving a letter shortly to update them. Those buildings may continue to use their current bins until July 15, 2019.

What will happen to the existing bins and containers? 
Residents may reuse their old bin by clearly identifying it with a V (for “vert”) for green residues or an R for surplus recyclables.

Residents can also drop off their old bin free of charge at either of the two ecocentres during business hours. Bins must be empty and clean so that they can be recycled.

When will the 120-litre limit come into effect?
The 120-litre limit per residential unit will come into effect on July 15, 2019. Residents will have a few months between the time they receive their bin and that date to adapt to the new container format and to figure out ways to reduce their household garbage.

Composting and recycling are mandatory, and are very helpful in reducing the volume of household garbage.

What if a household generates more than 120 litres of household garbage after July 15, 2019?
If a household generates more than 120 litres of household garbage, even while composting and recycling, it will be able to buy tagged overflow garbage bags. The price of those bags will be determined for approval by the Municipal Council in the spring of 2019. That price and the locations where they can be purchased will be announced at that time.

Will there be special measures for specific cases?
The situation is currently being reviewed to identify specific cases that may have difficulty complying with the volume restriction. These include home daycares, large families, small businesses and people with certain medical conditions. The Municipal Council will consider the issue by the spring of 2019.

Why would a large family be entitled to the same volume as a single person or a couple without children? 
All residents, including large families and day cares, can reduce their volume of final waste. Nonetheless, special cases such as home day cares, large families, small businesses and persons with particular medical requirements are currently being reviewed. The analysis also addresses a fee structure for surplus waste. The Municipal Council will rule on this issue by the spring of 2019.

Latches

Gatineau provides free latches for 120-litre gray bins. Residents can pick one up at any service centre. Proof of residence is required.

Latches cannot be attached to 240 and 360 litre bins. An alternative solution is to use a strap to keep the lid closed.

Not accepted

Accepted

  • Diapers and sanitary products
  • Laminated packaging (chip bags, snack bar packaging, etc.)
  • Pet litter and droppings
  • Styrofoam containers and number 6 plastic
  • Plastic not identified with a number
  • Broken dishes
  • Broken toys
  • Old clothes and textiles

Not accepted

  • Compostables and green residues
  • Recyclables
  • Bulky items and construction residues
  • Electronic items
  • Hazardous household waste
  • Tires

When in doubt, consult DTRITUS to find out how to dispose of your items.

Useful tips

  • If you need to dispose of diapers, in order to reduce the odour, flush solids from the diapers down the toilet. Then refold and seal the diapers using the tabs, and place them in the same plastic bags you use for your garbage. You can also use disposable diaper compactors to reduce their volume and odours. Or you can use reusable diapers.
  • In order to reduce the odour of animal droppings and litter, wrap them in a plastic bag before placing them in your garbage bin. Some litters (depending on the composition or brand) are more or less scented or absorb odours better.

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