Gatineau is required to comply with Loi sur l'accès aux documents des organismes publics et sur la protection des renseignements personnels (CQLR c A-2.1).
There are two general principles under this Act:
Thus, anyone wishing to do so may request access to a document held by Ville de Gatineau.
For any access to information request concerning documents held by the Service de police or concerning parking, school patrols or animal control, please consult the following Web page:
For any other access to information request concerning documents held by Ville de Gatineau, please submit your request in writing to:
Responsable de l'accès à l'information
Service du greffe
PO BOX 1970, STN Hull
Gatineau QC J8X 3Y9
The request must be in writing, and must contain the following information:
Every request will be handled in accordance with the statutory provisions under the Act, within 20 days after the request is received. If the request cannot be processed within that time without impeding its normal course of operations, Gatineau may extend this time limit by ten days, in which case it must notify the applicant.
If Gatineau fails to process the request within this time, the official in charge of access to information is deemed to have denied access to the document. In this case the applicant may request a review by the Commission d'accès à l'information. This measure also applies in the event of denial or partial transmission of the requested documents. For additional information, please contact the Commission d'accès à l'information.
It should be noted that only requests made online or in writing may be reviewed by the Commission d'accès à l'information.
Access to documents is free. However, the applicant may be charged a fee under Règlement sur les frais exigibles pour la transcription, la reproduction et la transmission de documents et de renseignements personnels (CQLR c A-2.1, r 3).