To ensure the safe and efficient operation of your natural gas appliances, it is important that you carefully clear the air intakes, exhaust pipes, and your meter. Clear regularly, and especially when there is a heavy accumulation of snow.
If your meter becomes covered in ice, call Gazifère Customer Service promptly at 819-771-8321.
If you are planning landscape and excavation work on your property, make sure before you dig that there are no natural gas pipes, telecommunication cables or electrical cables nearby. Before any kind of excavation work around the house, from putting up a fence to planting a tree, you must know what's underground.
You must submit your locate request at least three business days before your work start date at info-ex.com. There is no charge for this service.
A smell of natural gas in your home?
When natural gas appliances are operating properly, there is no odour. For more tips on safety and maintenance for your natural gas appliances, go to gazifere.com.
Do you need to clear the sewer line beyond the walls of the building?
Do you plan to use any rotating equipment or water jetting? Don't take chances.
Damage to a natural gas line could cause a natural gas leak and a subsequent fire or explosion.
Before work starts, contact Info-Excavation at 1-800-663-9228 to request location of any natural gas lines that may be nearby. The location service is quick, and there is no charge.