Flood victims who evacuate their homes or whose home has suffered damage are invited to report to municipal authorities by calling 311 (option 6) before July 25, 2019.
You can also register at the centre communautaire Jean-René Monette (89 rue Jean-René-Monette) victims assistance center.
Because it enables officials to:
The centre communautaire Jean-René Monette (89 rue Jean-René-Monette) victims assistance centre is open Monday to Saturday, from 8 a.m. to 10 p.m. It is closed on Sunday.
Municipal employees are on site to welcome the flood victims and to direct them towards the appropriate services.
In regard to pets:
Ville de Gatineau makes available the showers for the victims in his indoor swimming pools. They only have to present themselves at the reception at one of the three aquatic centers in opening hours:
Flood victims who are in need of emergency shelter or support should go to one of the victims assistance centers between 8 a.m. and midnight. Victims can also register online at www.redcross.ca ou by phone at 1 800 863-6582.
Services offerred by the Red Cross:
Centre intégré de santé et services sociaux (CISSS) de l'Outaouais psychosocial workers are on site to offer psychological support to the flood victims.
In addition, the CISSS de l'Outaouais organizes meetings to support flood victims. Next meeting will be held on May 7 at 7 p.m., at 777 boulevard de la Gappe (salle 4).
You can also call 811, option 2, at any time for psychosocial support. Info-Social 811 is a free and confidential phone consultation service provided 24 hours a day, 365 days a year.