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To ensure the safe and efficient operation of your natural gas appliances, it is important that you carefully clear the air intakes, exhaust pipes, and your meter. Clear regularly, and especially when there is a heavy accumulation of snow.
If your meter becomes covered in ice, call Gazifère Customer Service promptly at 819-771-8321.
Gatineau clears the snow from its fire hydrants. However, to ensure maximum protection of your property, we ask that you clear the snow from around any fire hydrants on your property in order to make them fully usable in case of a fire. Be sure to leave a 1.5 m clearance around each hydrant at all times. Avoid pushing snow up against the fire hydrant, and instead make the time to keep it clear. It is prohibited to push snow up against a fire hydrant. Violators are subject to a fine under by-law no. 774-2015.
Call 311 for an immediate intervention (watermain break, sewer backup, etc.).
In case of an emergency, call 911.
Recognized for its quality of life, Gatineau is a city of 291,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.