Ville de Gatineau
Regular collections
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Regular collections

Information about the collection of household garbage, recycling and composting. Everything you need to know to help it go smoothly.

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Some or all of the content on this page has been translated from French using artificial intelligence tools. Ville de Gatineau is not responsible for the quality or accuracy of the translation, or for any direct or indirect consequences arising from its use.

Essential information about the collection of household garbage, recycling and composting, and what you have to do to help it go smoothly.

Gatineau has three regular collections:

  • Composting (brown bin and wheeled bins identified by a “V”)
  • Recycling (blue bin)
  • Garbage (grey bin and excess trash bags)

Not sure where something goes? Do a search in DTRITUS.

Photographie des 3 bacs de collecte, pour le compost (bac brun), la récupération (bac bleu) et les ordures (bac gris)

Frequency of collections

Type of Bin Type of Residual Material Frequency
Brown bin (compost) Food, paper and soiled cardboard, yard waste Weekly
Blue bin (recycling) Containers, packaging, printed material Every 2 weeks (alternating)
Grey bins (garbage) Broken items, diapers, sanitary products, pet excrement and litter, soiled textiles Every 2 weeks (alternating)

For your next collection date, consult the collection calendar.

When to put the bins out

Place your bins at the side of the street or sidewalk between 7 p.m. the day before and 7 a.m. the morning of collection day.

Instructions for robotized collection

Your bins are emptied by a truck with a robotic arm.

For this collection to go smoothly, follow the instructions below:

  • Bin placed so its wheels face your house.
  • Leave 60 cm (24 in) on either side of each bin.
  • Make sure there is no obstacles in front of the bins (such as a car).
  • Completely close the bin's lid, and do not put anything on top of it.
  • Release the anti-rodent latch.
  • Place the bins on your driveway or your property.
  • Only use compliant bins (European model wheeled bins).

Failure to follow these instructions may prevent your bins from being emptied.

Placing your bins for robotized collection

Collection in winter

The following instructions are for winter collection:

  • Keep bins at least 60 cm (24 in.) from the snowbank.
  • Clear the snow off your bins and from the space in front of your bins so the robotic arm can lift them.
  • Place your bins on your driveway, near the street, out of the way of pedestrians and cyclists.
  • Put your bins out on collection day (before 7 a.m.) to avoid interfering with overnight snow clearing operations.
  • Clear the snow off your excess trash bags and bulky items to ensure they are visible.

For smooth winter collection

Placing your bins in winter

Depending on the layout of your street, this is how you should place your bins.

Street Layout Bin Placement Example
Street without a sidewalk or bike lane At the end of the driveway, as close as possible to the street Collection bins placed at the end of a driveway on a street without a sidewalk or bike lane
Street with a sidewalk and winter maintenance At the end of the driveway, right before the sidewalk Collection bins placed at the end of a driveway, before the sidewalk
Street with a sidewalk and winter maintenance, with snow accumulation at the edges As close as possible to the street, aligned with the snowbank Collection bins placed close to the street, aligned with the snowbank
Street with a sidewalk, without winter maintenance At the end of the driveway, aligned with the sidewalk Collection bins placed at the end of the driveway, on the sidewalk
Street with a sidewalk and grass strip At the end of the driveway, aligned with the grass strip Collection bins placed at the end of the driveway, aligned with the grass strip
Street with a bike lane Between the street and the bike lane Collection bins placed at the end of the driveway, between the bike lane and the street
Street with a bike lane, grass strip and sidewalk Aligned with the grass strip, before the sidewalk Collection bins placed at the end of the driveway, aligned with the grass strip, between the bike lane and the street
Street with a widened sidewalk and winter maintenance On the widened sidewalk, next to the street Collection bins at the end of the driveway on the widened sidewalk

Who owns the bins?

Ville de Gatineau provides households with a grey, a blue and a brown bin. The bins belong to Gatineau, and must remain at the address to which they were delivered. Each bin has a chip indicating the address to which it was delivered.

The bins provided by Ville de Gatineau must be used exclusively for the purpose for which they were provided (blue bin = recyclables, brown bin = compost, grey bin = trash).

Latches

Anti-rodent latches are available for regular grey and brown bins provided to single-family homes, and can be picked up at any of the service centres or libraries.

Close-up photo of an anti-rodent latch on a brown bin

Recycling and composting: best practices

Here are a few simple tips on how to use your blue and brown bins while improving the quality of the recycled or composted materials.

Practical tips for brown bins

  • Use certified compostable plastic bags, paper bags or newspaper, or place materials directly in the bin, making sure to rinse it out regularly with soapy water or vinegar.

  • Control odours by sprinkling a bit of lime or baking soda into the bin.
  • Store your meat and poultry scraps in a bag or container in the freezer until collection day.
  • Let leaves and grass clippings dry out before placing them in the bin to prevent unpleasant odours.
  • Store your bin in the shade, and put it out every week, even if it's not full.
  • To keep small animals out, apply mentholated cream around the lid.
  • Between collections, consider securing the lid with string or use an anti-rodent latch (available at no charge in the libraries and service centres).
  • In the bin, alternate layers of kitchen scraps and dry materials, such as newspaper, paper towels, sawdust, wood shavings, or dead leaves.
  • To eliminate grubs, sprinkle hot water, salt, or a mixture of water and vinegar.
  • In winter, to prevent contents from sticking to the bottom of the bin, place newspaper, cardboard or a large paper bag in the bottom of the bin.

Practical tips for blue bins

  • Empty and lightly rinse the recycling containers.
  • Collapse cardboard boxes to make more room.
  • Roll aluminium foil into balls, even if it's a little soiled.
  • Remove the lids of pots and containers (except small caps).
  • Bring polystyrene packaging (e.g. packaging for a TV) and aerosols to the ecocentre.

Frequently asked questions (FAQ)

Bins, bags, boxes or bundles

Bins, bags, boxes or bundlesen a European model wheeled bin and an American one?

The main difference between the two bins is the type of handle used for the mechanical lifting.

Only the European model wheeled bins are compatible with our trucks.

Close-up comparison between a European model handle and an American one

Which containers are accepted and refused for robotic collection?

Proper ways to set out items for collection

Ville de Gatineau wheeled bins (brown, blue and grey)

European model wheeled bins (80 to 360 L, other than blue), identified by a “V” for surplus yard waste

Ville de Gatineau tagged excess trash bags

Improper ways to set out items for collection

Round garbage cans

Bags of leaves

American model wheeled bins

Boxes

Branches and surplus next to the bins

Recycling bags

How soon after the collection should I remove my bins from the curb?

Bins must be removed from the curb on collection day, after the collection, no later than 9 p.m.

Why is robotized collection used in Gatineau?

Robotized collection is faster and requires less personnel. It helps maintain the quality of the service offered and to limit late collections.

Why are my brown and grey bins emptied into the same truck?

Some of the trucks with robotic arms used in Gatineau have two compartments: one for compost and one for garbage. The contents are kept apart by a divider controlled by the driver. When the trucks reach the waste transfer centre, each compartment is emptied separately and the contents routed to the right place.

There isn't enough space next to the street to place all my bins as instructed. What should I do?

Use whatever space is available on your property, such as your driveway or lawn, for your bins as instructed for robotized collection. Make sure there is no obstacle in front of the bins (such as a car) and leave 60 cm (24 in) on either side of each bin.

If I release the anti-rodent latch on my bin, wild animals could get into it. What should I do?

If possible, only release the latch the morning of the collection (before 7 a.m.).

To keep animals out, you can also apply mentholated cream around the lid.

How do I prevent garbage bags from being ripped open by animals?

The following tips can help reduce the risk:

  • Never place compostable materials in surplus bags: place them in the brown bin.
  • Place smelly materials (diapers, soiled items) in the grey bin, and use the surplus bags for things that are not smelly.
  • Put your bags out in the morning on collection day (before 7 a.m.) so they won't be ripped open during the night.

Winter collections

What height of snowbank will prevent the robotic arm from reaching the bin?

A 30 cm (1 foot) snowbank can prevent a robotic arm from lifting a small 80 litre brown bin because the arm will not be able to go low enough. The smaller the bin, the more likely it is that a snowbank will prevent the robotic arm from doing its work.

In winter, if I leave 60 cm (24 in) on either side of each bin, I can't get my car out of the driveway.

If your driveway is narrow, we recommend clearing a space wider than your driveway.

You can also clear another spot on your property for your bin, as long as there is no obstacle in front of the bins and the instructions for robotized collection are followed.

I live in a cul-de-sac, and, when there's snow, my bins are far from the road. Will they be collected?

Yes, as long as you follow the instructions for robotized collection. Place them as close as possible to the street, making sure they remain between the snowbanks, so they don't interfere with snow clearing operations.

How far does the robotic arm reach?

The robotic arm has a reach of 3.65 metres (12 feet).

If snow builds up on my bins during the day, will they still be emptied?

Yes, as long as the accumulated snow does not prevent the lids from opening.

Nonetheless, we would appreciate it if you could clear the snow off your bins.

There is a bike lane in front of my property, and given the depth of the snowbank along the street, my bins are quite far from the road. Will they still be emptied?

Yes, as long as you follow the instructions for robotized collection.

Place your bins as close as possible to the street, making sure they remain between the snowbanks, so they don't interfere with snow clearing operations.

Why can't I place my bins on the street?

Because bins on the street interfere with the speed and quality of snow clearing operations.

This morning, I placed by bin at the end of my driveway, but the snowplow left a mound of snow in front of it. My bin was not emptied. Will the collection truck return to empty it?

No. You are responsible for ensuring that there are no obstacles in front of your bins, even after a snowstorm.

If you cannot wait for the next collection:

  • Bring your compostables and recyclables to an ecocentre (no charge).
  • Bring your garbage to the waste transfer centre (fees apply).

If you prefer to wait for the next trash collection, you can, if necessary, use tagged surplus trash bags.

My bin tipped over during the collection. Is the trash collector responsible for setting it back upright?

In winter, bins are more likely to tip over because of the uneven ground. We appreciate residents for their understanding.

Trash collectors are supposed to set the bins down without obstructing the sidewalk or the street. If they repeatedly fail to do so, you can submit a request online or call 311.

Compost (brown bins)

Why are ordinary or biodegradable plastic bags not permitted in brown bins?

Because plastic bags, even those labelled as biodegradable or oxo-biodegradable, do not decompose during the composting process. That means they contaminate the compost. Only certified compostable bags are accepted. Look for these logos:

Why are pet excrement and litter not accepted in brown bins?

Because they may contain toxic residues (medication, chemical products) that would contaminate the compost.

Why are disposable diapers not accepted in brown bins?

Because they contain non-compostable plastic and would contaminate the compost.

Where are compostables taken?

Compostables are taken to the Laflèche Environmental plant in Moose Creek, Ontario.

Can I get an extra kitchen container?

Ville de Gatineau provides only one kitchen container, which is delivered along with the first brown bin.

You can buy additional kitchen containers at the store.

Recycling (blue bins)

Where are recyclables taken?

Recyclables are taken to the Tricentris sorting station, in Gatineau.

They are then sorted (by machines and people) and bundled. Those bundles are then sold to processing and recycling companies that recover or transform them into new products.

In 2023, close to 70% of blue bin contents were recycled in Quebec.

Why did the list of materials accepted in blue bins change in 2025?

Since January 1, 2025, Éco Entreprises Québec (ÉEQ) has been responsible for recyclables.

To simplify sorting, ÉEQ standardized the rules for all municipalities in Quebec: containers, packaging and printed material all now go into the blue bin.

This is why items such as polystyrene trays and snack bags are now accepted.

Trash (grey bins)

Where does the trash go?

It is taken to the Hull area waste transfer centre, loaded onto trailers, transported about 135 km, and then disposed of at a landfill operated by Waste Management, either in Lachute or Sainte-Sophie, in the Laurentians.

Bin storage and maintenance

Where should I keep my bins between collections?

Keep your bins in the side yard or the backyard, at least one metre from your neighbour's property.

If you live in row housing, and don't have enough room at the side, you can keep your bins in front of your house.

Who is responsible for cleaning the bins provided by Ville de Gatineau?

You are responsible for regular maintenance of your bins so they remain clean.

Should I mark my address on my bins?

Yes, you can mark your address in the designated space on the bins provided by Ville de Gatineau.

Businesses with curbside collection provided by Ville de Gatineau

Ville de Gatineau provides curbside collection for my business. Do the general collection instructions apply to me?

Yes, you are subject to the same requirements and restrictions as any other resident receiving curbside collection.

How many blue and brown bins can I get for my business' curbside collection?

A business can have up to 6 blue bins and 4 brown bins. Robotized collection instructions still apply.

My business generates more garbage than a grey bin and 5 overflow bags can handle. Can I still get blue and brown bins from Ville de Gatineau?

Yes, you can still get blue and brown bins from Ville de Gatineau. For your garbage, you should hire a private collection contractor.

To learn more about the regulations related to waste management, see the current bylaw.

About Gatineau

Recognized for its quality of life, Gatineau is a city of 298,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.

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