Ville de Gatineau
Bureau de la sécurité civile
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Bureau de la sécurité civile
Bureau de la sécurité civile
This page is about the Bureau de la sécurité civile in the administrative structure of Ville de Gatineau. For contact information of the Bureau de la sécurité civile, consult the Contact Ville de Gatineau page.

The Bureau de la sécurité civile seeks to ensure that everyone knows what to do in case of a disaster. It also provides the necessary support for coordinating stakeholders in case of a catastrophe in the area.

The agency responds to major disasters and exceptional situations. It covers the following four dimensions: prevention, preparation, intervention and recovery.

Click here to find out more about civil security and its concepts.

If you have any questions, do not hesitate to write us at


The Bureau de la sécurité civile keeps the civil security plan up to date. The plan covers the organization's prevention, preparation, intervention and recovery measures.

Civil security plan for Gatineau

In the event of a major disaster, emergency response teams are deployed to the most vulnerable residents first. Residents who are not considered vulnerable may have to wait a while before receiving assistance from the emergency response teams. Thus, it is important to be able to manage on your own for 72 hours as you wait for help.


The principal intervention measures are:

  • alerts and mobilization procedures (automated messages issued by the government through cell phones, text and email messages and messages on the radio);
  • mobilization of municipal civil security officials at the emergency response coordination centre;
  • deployment of help to the public and protection of property and the natural environment;
  • introduction of measures to maintain essential operations and services, as well as to protect economic activities;
  • help to the public, and opening of disaster assistance centres or shelters, as required; and
  • dissemination of public updates on the situation.


Recovery includes all of the decisions or actions following a disaster to restore social, economic, physical and environmental conditions in the community while reducing the risks.

What to do after a disaster (in French only)

About Gatineau

Recognized for its quality of life, Gatineau is a city of 290,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.

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