Child's age

These camps are for children between 5 (at September 30, 2022) and 12 years of age. As a minimum, they must be attending kindergarten full-time at the time of registration.

Registration on the citizen portal

Registration for the day camps is through the citizen portal. To speed things up during the registration, it is strongly recommended that you create your profile in the citizen portal before the registration period and renew your Accès Gatineau card if applicable, also through the citizen portal. You can add your family members to your profile.

In addition to navigating tile by tile, once your selected activities have been placed in your basket, they will be reserved for you for 15 minutes to simplify the process and optimize your experience on our platform. You can access the citizen portal at portailcitoyen.gatineau.ca.

You haven't used it yet? Go to portailcitoyen.gatineau.ca right now and follow the registration instructions.

To register for activities, you must have an account on the citizen portal. It is recommended that you set up your account and profile before the registration period to save time when reserving your activity. You can add your spouse and children to your account.

To register online, you need the following documents:

• your valid Accès Gatineau card;
• the telephone number associated with your Accès Gatineau card;
• your email address; and
• a Visa or MasterCard credit card or a prepaid card for the online payment.

STEP 1 – Access

Go to portailcitoyen.gatineau.ca.

STEP 2 – Connection

Connect to your account or set up an account.

STEP 3 – Access to the registration platform

Click on the “Activités Culture et loisirs” tile, and then, in the window that pops up, on “Programmation et inscription”.

STEP 4 – Search

Do a search with keywords in the “Rechercher une activité” bar or by clicking on the tile that corresponds to the desired category.

STEP 5 – Selection

Select the activity of your choice, and add it to your basket by clicking on the +. In the window that pops up, select a person in your file or manually enter information on another person. Once selected, your activities will be kept in your file until you pay. Click on “Faire une autre inscription” to select another activity or on “Finaliser l'inscription” to proceed to the next step.

STEP 6 – Validation

Confirm your activity selection by clicking on “Terminer l'inscription”.

STEP 7 – Payment

To pay online, use a Visa or MasterCard credit card or a prepaid card. To make the transaction, click on the box to accept the terms of use for online purchases. Click on “Confirmer”.

If there are two registration waves, in the first one, you can choose “Payer plus tard”. In that case, you can download a confirmation of registration, which will be sent to you by email. To proceed with your payment before the deadline, you can connect with your citizen portal account and pay online using a credit card or a prepaid card, or by contacting the service centre for your sector.

To apply a credit to your account when paying your bill, select the "Pay later" option. Then contact your service center to apply the credit to your bill, and pay before the deadline.

STEP 8 – Receipt

You will automatically be sent a receipt at the email address indicated in your citizen portal account. You can use that receipt for tax purposes.

During very busy periods, to ensure fair treatment for those in the queue, the registration site will close at 5 p.m. The principle of first come, first served will apply when it reopens at 6 p.m.

Under an agreement between the municipalities, the residents of L'Ange-Gardien are entitled to the same benefits as Gatineau's for the activities and programs offered by the latter's Service des loisirs, des sports et du développement des communautés, its Service des arts, de la culture et des lettres and its partner organizations.

There are two payment methods:

• credit card (VISA, MasterCard or prepaid); and
• deferred payment (available only during the first wave of registration).

You don't have a credit card? Click on deferred payment, obtain your confirmation of registration, and go to a service centre to pay before 4 p.m. on May 23.

Compatible with the following browsers:

• Microsoft Edge/Internet Explorer 10 and + (Windows 7 and +);
• Firefox 31 and +;
• Chrome 40 and +; and
• iOS Safari 9 and + / Mac Safari 10 and +.

Not compatible with the following browsers and operating systems:

• Windows XP;
• Windows Vista;
• Mac OS X 10.9 (Mavericks) and earlier; or
• any browser version not identified as compatible.

* During busy periods, you will be directed to a virtual waiting room. If there is no queue, you can directly access the site.

Do you need a hand to register? Our telephone assistance team can help you on the registration evenings.

Call 819-595-7474 for answers to your questions about the activities or the registration process. The telephone assistance service will be available:

• on Monday, May 15, from 6 to 8 p.m.;
• on Tuesday, May 16, from 6 to 8 p.m.; and
• on Wednesday, May 17, from 6 to 8 p.m.

Please note that it will not be possible to register at this number.

Computer terminals are available at the municipal libraries

A limited number of computer terminals are available for online registrations at the municipal libraries. Assistance will also be available at the following libraries from 6 to 8 p.m.:

• on Monday, May 15: Lucy-Faris (Aylmer sector);
• on Tuesday, May 16: Lucien-Lalonde (Hull sector) and Bernard-Lonergan (Buckingham and Masson-Angers sectors); and
• on Wednesday, May 17: Guy-Sanche (Gatineau sector).

Residents

Without child care (from 9 a.m. to 4 p.m.): $60 per week
With child care (from 7 to 9 a.m. and from 4 to 5:30 p.m.): $130 per week

Non-residents

Without child care (from 9 a.m. to 4 p.m.): $130 per week
With child care (from 7 to 9 a.m. and from 4 to 5:30 p.m.): $290 per week

First wave of registrations

Credit card payment: Payment required at the time of registration. One-time payment of the full amount by VISA or Mastercard.

Deferred payment: This option is only available for the first wave of registrations. When you select the deferred payment option, you will receive a confirmation of registration. Please keep it for your records. The full payment must be made by 4 p.m. on Tuesday, May 23:

• by phone: through a Gatineau service centre (Visa or Mastercard); or
• in person: at a Gatineau service centre (Visa, Mastercard, Interac or cash). For the Buckingham and Masson-Angers sectors, payment in person is to be made at the community centre at 181 rue Joseph, not at the service centres.

There is a $35 administrative fee for all NSF cheques and stop payments.

Second wave of registration

Online: the full fee must be paid at the time of registration.
The second wave of registration will begin at 9 a.m. on Tuesday, May 30.

Registration fees for day camps are not refundable, except if:

• Ville de Gatineau fails to fulfill its obligations;
• the child who is registered moves away from Gatineau before the end of camp, in which case proof of the move is required, and the refund will be based on the number of days the child attended; or
• the child cannot take part in the camp for health reasons (sickness or injury), in which case a medical certificate is required, and the refund will be based on the number of days the child attended; or
• day camp: in the event of a schedule change due to a heat wave, only late-day daycare services may be credited if the service is not provided. This credit complies with the reimbursement policy set out in the Annexe III of the Règlement de tarification de la Ville.

You can easily download your RL-24 slip with just a few clicks:

• Open the citizen portal: portailcitoyen.gatineau.ca.
• Connect to your account.
• Click on the Activités Culture loisirs tile.
• Click on the Programmation et inscription button.
  
  

• Click on the Mon profil button.
  
  
• Scroll down the page and click on the Relevés 24 tab.
  
  
• Click on the one for the desired year to download your RL-24 slip in PDF format.
  
  

*General illustration

To ensure that your child gets the most out of our camps, we ask that you read through the Guide des parents carefully.

New! Ville de Gatineau day camps use the Planitou app in their day-to-day operations. This app facilitates and enhances communication between camp staff and parents.

Parents can use this simple tool to directly transmit their Child Information Form. Instructions concerning the Planitou app will be sent to parents after the registration period.

The Child Information Form must be filled out and submitted through the Planitou app after June 1 and no later than 11:59 p.m. on June 23.

Instructions concerning the Planitou app will be sent to parents after the registration period.