The 9-1-1 emergency call centre of Ville de Gatineau serves as front door for all the emergency calls on its territory. It has for mission to receive the calls where an intervention of emergency services is required and to dispatch the call to the primary or secondary interveners, according to the nature and the priority of the call.
Every citizen who dials 9-1-1 has to answer some questions in order to help the attendant establish the exact nature of the emergency and send to the scene the appropriate people.
Recognized for its quality of life, Gatineau is a city of 285,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.