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Go to 311 Non-urgent call centre

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Dial 311 or 819-595-2002 for an immediate attention (watermain break, sewer backup, slippery sidewalk requiring de-icing, traffic light malfunction, etc.). Our agents answer calls 24 hours a day, 7 days a week.

Before submitting a request for the collection of your residual materials, make sure you have consulted the instructions for guaranteeing the collection of your bins.

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About Gatineau

Recognized for its quality of life, Gatineau is a city of 298,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.

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� 2025 Ville de Gatineau