Ville de Gatineau
Spring Flooding: Update of May 5, 2017, at 3 p.m.
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Ce communiqué a été publié le 5 mai 2017. L'information dans ce communiqué pourrait ne plus être à jour et certains liens pourraient ne plus être fonctionnels.
Ville de Gatineau
News release
Spring Flooding: Update of May 5, 2017, at 3 p.m.

Gatineau, May 5, 2017. – Water levels are relatively stable. However, according to Environment and Climate Change Canada, more than 50 mm of rain is expected in Gatineau by Sunday. In anticipation of a possible increase in water levels, Gatineau is watching the situation closely. It is continuing to adjust its efforts on the ground as the situation unfolds.

Voluntary and preventive evacuations

The City invites residents to prepare to evacuate their homes, if they have not already done so.
Flood victims who require assistance to leave their homes should dial 311.
Among other things, firefighters are continuing to assist victims during evacuations.
As a reminder, Ministère de la Sécurité publique has confirmed an agreement with the Red Cross concerning the care of flood victims.

Donations and volunteering

Businesses wishing to provide clothing, food or other goods should contact the Red Cross at 1 800 363 7305, extension 3622980.
Residents wishing to make such donations should contact the usual organizations, such as Saint Vincent de Paul and food banks.
Residents wishing to offer their services as volunteers should dial 311.

Sewer backups

Wastewater systems are full of flood waters.
Gatineau has therefore decided to install plastic covers on many sewer manholes in the flooded areas.
This will prevent sewer overflow and limit the risk of backups to nearby homes.
Residents may also take actions to reduce the risks of sewer backup.
For example, Gatineau is asking those residents who are using pumps to send the water outside instead of in sewers.
It is also recommended to:
- delay large water consumptions, such as laundry and dishwasher use;
- avoid letting water run unnecessarily;
- take a quick shower instead of a bath;
- flush toilets sparingly.


Preventive and voluntary evacuations

Number of homes visited by firefighters (since May 1): 654
- Firefighters are visiting homes more than once in the majority of cases (up to 5 visits), which brings the total of visits to more than 3,000.
Number of homes evacuated by Service de sécurité incendie: 153
Persons evacuated on a voluntary basis by Service de sécurité incendie: 254
Persons being looked after by the Red Cross: more than 260
Homes where gas has been shut off: 129
Homes where power has been shut off: 15


Number of bags distributed since May 1: more than 84,500
Number of sandbags distributed since April 18: close to 160,000
Number of bags ready to be filled: 17,000

Information to residents

People registered for text alerts: 1,206
Visits to the flooding webpage: 31,410 visits (since May 1)


Volunteers registered with 311: more than 250
On the day of May 4 (Thursday), 2,400 sandbags were filled by volunteers.

Non-emergency call centre (311)

4,352 calls from May 1 to May 4 (11:59 p.m.)
807 calls on May 5 since midnight
12 employees on duty for every 24-hour period


Statistics for this news release were last updated at 2 p.m. on May 5, 2017. These are the latest statistics available.

Associated link

Webpage on spring flooding


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Published by
Service des communications
Ville de Gatineau
Jean Boileau, ARP, FSCRP
Service des communications
Ville de Gatineau
819 595-7171

À propos de Gatineau

Reconnue pour sa qualité de vie, Gatineau est une ville de 290 000 habitants. Elle est située sur la rive nord de la rivière des Outaouais, et s'étend à l'est et à l'ouest de la rivière Gatineau.

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