Ville de Gatineau
Government instructions and mental health resources
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Government instructions and mental health resources
Government instructions and mental health resources

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Government instructions

In Quebec, health is a provincial responsibility. For additional information about the measures taken by the government, please consult the Government of Quebec Web site.

Use of face coverings in municipal buildings

In accordance with the measures introduced by the Government of Quebec for indoor public places, face coverings must be worn when entering a municipal building.

The use of a face covering must be accompanied by the other public health measures. A face covering does not replace:

  • hand washing;
  • physical distancing (2 metres); and
  • self-isolation when you are sick.

Instructions on the proper use of a face covering

Information: Wearing a mask or a face covering in public settings in the context of the COVID-19 pandemic

Prevention measures

The Service de police de la Ville de Gatineau (SPVG) invites residents to cooperate by respecting the health measures set in place by the Government of Quebec, which includes prohibiting gatherings. It is important to comply with the measures imposed, even as they evolve. Although the SPVG prefers to use persuasion, police officers are prepared to take a stronger stance with people who refuse to cooperate.

It should be noted that Gatineau police can impose fines under the Public Health Act. Those fines can range from $1,000 to $6,000.

Complaints about failure to comply with the ban on gatherings can be called in to 819-246-0222. 911 calls should only be used for emergencies.

Testing centre

A designated clinic opened for the public at 135 boul. St-Raymond, in Gatineau. If you exhibit symptoms such as a cough or fever, do not go to a medical clinic without first making an appointment. The two numbers to call are: 1-877-644-4545 and 1-819-644-4545.

Mental health resources and support

Everyone is dealing with exceptional situations right now. For some people, managing change and uncertainty leads to stress, anxiety and depression. The following resources can help.

Over the phone

Psychosocial intervention professionals will help and provide information and advice as needed. Just call Info-Social 811 o 1-877-644-4545 (toll-free).

Online documents

Quebec's ministère de la Santé et des Services sociaux (MSSS) Web site is filled with information about COVID-19 and its symptoms, as well as about ways to help our family and close friends, people in mourning and our children.

Consult the MSSS page on stress, anxiety and depression related to COVID-19.

The Government of Quebec's Self-Care guide was prepared to help people make the best possible decisions regarding their health and that of their family and close friends during the COVID-19 pandemic. It sets out the best ways to protect yourself from COVID-19 and to care for yourself and those around you, and tells you where to turn when you think that you need care or services. The document is available in both English and French at Qué

For additional information, contact the regional representatives (Centre intégré de santé et de services sociaux de l'Outaouais) at 1-819-644-4545  or 1-877-644-4545.

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About Gatineau

Recognized for its quality of life, Gatineau is a city of 285,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.

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