Ville de Gatineau
Spring freshet and flooding
Skip to main content
Spring freshet and flooding
Spring freshet and flooding

In this page

See also

Interactive map

The map displays real-time street status, parking availability for residents, sectors at greatest risk of being affected and sandbag distribution sites.

View map

News feed

Recent updates

No recent updates

Previous updates

Disaster relief

Information evening of May 11, 2023

Proof of claim

Citizens who need a proof of claim for their employer or insurer can request one from 311. The City also invites them to refer to 311 for any questions.

Water monitoring

Water levels may vary depending on the observation point. Water levels are provided in meters and are specific to the site indicated. Some forecasts are available on the Ottawa River Regulation Planning Board Web site.

Source of data: Sécurité publique Québec and Ville de Gatineau

Free water testing for owners of artesian and surface wells affected by flooding

From May 22 to June 15, the City's laboratory will offer free total coliform and E. coli testing to owners of private drinking wells affected by flooding.


Stay informed – E-mail or text message (SMS) notifications

Reopening of the streets

The impact of flooding on a pavement is similar to that of a thaw. Full recovery can take several weeks.

  • Water saturation of a road can lead to loss of weight-bearing capacity. There can be 2 to 15 times more damage. Some roads will have to be repaired before they can be reopened.
  • As soon as the water has receded, Gatineau goes through the following steps before opening a street:
    • checking every street, including for erosion to the pavement and its condition;
    • conducting capacity tests;
    • cleaning up debris;
    • reopening the street and updating the map; and
    • as soon as a street is reopened, the fire department visits the homes and informs residents of the steps to follow before their electricity or gas can once again be turned on.
  • The goal is to reopen streets as quickly as possible while ensuring the safety of residents.
  • It may take several weeks to reopen all streets, particularly those running along a river.

Special collections of construction, demolition and renovation materials

  • As of May 15, evacuees will be able to dispose of construction materials generated by their work using roll-off containers that will be dispersed at several locations as needed.
  • It should be noted that this collection is only for construction materials generated by flood-related work.
  • This collection will be available for approximately six weeks. The City will empty the containers throughout the collection period.
  • Please note that materials must be temporarily stored on the property of the affected party and not on the public roadway.
  • City staff will be out on the streets to determine the needs of citizens.
  • Citizens wishing to have a container near their residence can request one by calling 311 when the materials are ready for disposal.
  • In addition, it will be the citizen's responsibility to load the materials into the containers.

Sandbag collection

  • Sandbags will be collected on May 18 and 25. After May 25, residents will have to take their sandbags to the waste transfer centre.
  • Residents who would like to dispose of their sandbags must notify Gatineau by making a request to 311.
  • Soiled bags must be placed on the street, along the curb, so as not to impede the movement of cars and emergency vehicles.
  • Sandbags must not be left on sidewalks, in driveways or on lawns.

Mail and packages

  • Canada Post is working with Gatineau regarding mail and packages that cannot be delivered to mailboxes on closed streets. These will be held at the depot for the Gatineau sector for the following areas:
    • Hurtubise, Campeau, Notre Dame, Jacques-Cartier, Moreau, Saint-Louis, Carmen and Oxford.
  • Flood victims can collect their mail upon presentation of one piece of ID at 139 rue Racine. Business hours are from 7 a.m. to 3:30 p.m. Monday to Friday.
  • Aylmer residents should call the postal counter at 819-682-8419, extension 2003. They can pick up their mail Monday to Friday between 9 a.m. and 5 p.m. with identification at 210, chemin d'Aylmer.


A number of residents have expressed an interest in helping out if they need a hand. However, at this time, it should be noted that there are no volunteer initiatives that have been set up for flooding.

If the public is interested in volunteering, the City invites them to consult the following organizations:

Psycho-social support

Any resident who feels the need can call 811 at any time for psycho-social support. Info-Social 811 is a free and confidential telephone consultation service offered 24/7, 365 days a year.


  • In April, Gatineau placed rockfill along part of chemin du Fer-à-Cheval and boulevard Hurtubise and rue Campeau.
  • The rockfill was designed to enable emergency vehicles and residents to get through. The rockfill was placed on streets where access to homes would otherwise have been impossible, that is to say when there were no nearby alternative routes.
  • Placing rockfill is a colossal undertaking involving 6,700 tons of crushed rock, several municipal and outside crews, and a lot of heavy equipment. A total of 51 hours of work is required to place rockfill along 2.2 km.

Request permits or authorization certificates

You will need an authorization certificate or a building permit if, as a result of the current flooding, you wish to do some work.

2023 authorization certificates

2023 building permits

Management of a civil emergency event

Hydro-Québec's facilities

How Hydro-Québec's different types of facilities help reduce spring flooding

Visit the Hydro-Quebec Web site to learn more about spring flooding.

Visit the Gazifère Web site for flooding tips.

About Gatineau

Recognized for its quality of life, Gatineau is a city of 291,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.

Return to top of page