Ville de Gatineau
Accès Gatineau card
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Accès Gatineau card
Accès Gatineau card

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Accès Gatineau cards are available at all Gatineau public library points of service and are valid for one year. There are two kinds of Accès Gatineau cards. Choose the one that best meets your needs.

Accès Gatineau card (free)

AccessibilitéThe Accès Gatineau card is free for all residents, and offers the following privileges:

  • Access to the library's services
    Delve into the library's collection of over 600,000 documents: online encyclopaedias, bestsellers, comic books, DVDs, magazines and much, much more. The library also offers activities for younger card holders and programs for adults and seniors.
  • Access to online registration for cultural and recreational activities and reservations of arenas and playing fields
    You will need a valid Accès Gatineau card to register (whether resident or not) or to make a reservation.

Fees (taxes included)

Accès Gatineau card Residents Non-residents
Individual Free $91
Family $154

Accès Gatineau + (the premium card)

AccessibilitéYou pay a small premium for an Accès Gatineau + card. It comes with many privileges over and above access to library services and the city's registration site.

Unlimited access to drop-in sports and recreational activities

No-cost outdoor equipment rentals

Fees (taxes included)

Accès Gatineau + Resident Non-resident
Up to age 18 $8 $136
Adult 29 $193
Family1 62
Income security recipient2 Free
Income $40,000 or less3 $15
Student (18 years of age or older)4 $15
Senior (65 years of age or older) $23

1 “Family” here means one or two adults with one or more children aged 24 years of less living at the same address. At the time of registration, the children aged 18 to 24 years must present their student card or proof of registration in a recognized educational institution.
2 The card is free for income security recipients upon presentation of their claim booklet.
3 Individuals whose gross annual income is less than $40,000 must present their federal or provincial notice
of assessment.
4 Requires presentation of a part-time or full-time student card or proof of registration in a recognized
educational institution.

To obtain or renew an Accès Gatineau card

Go to a Gatineau public library point of service with valid ID and proof of address.

To renew your existing Accès Gatineau card, you must bring it with you. You must also bring valid proof of address and pay all outstanding fees on your account.

Required supporting documents

Acceptable ID

  • Driver's licence
  • Passport
  • Quebec health insurance card
  • Student card with photo
  • Canadian citizenship card
  • Permanent resident card
  • Aboriginal status card
  • Société de transport de l'Outaouais (STO) card
  • Canadian Forces ID card
  • Birth certificate (babies only)
  • Baptism certificate (babies only)

Acceptable proof of address

  • Driver's licence
  • Recent telephone, electricity, gas or other bill (issued within the last three months)
  • Notice of school or municipal taxes (the latest one)
  • Recent bank account or credit card statement (issued within the last three months)
  • Lease, real estate transaction contract, mortgage agreement or insurance policy (within the last year)
  • School report card or official correspondence from an educational institution (current session)
  • Copy of an electronic student record
  • Student card with address
  • Cheque or employer's pay stub
  • Income tax notice of assessment or T4 statement (the latest one)
  • Confirmation of permanent residence issued by Immigration, Refugees and Citizenship Canada
  • Any other official government document

N. B. A hospital card will not be accepted as proof of address.

Portail citoyen

Le portail citoyen est une plateforme Web qui vise à simplifier et à personnaliser les services en ligne offerts à la population gatinoise. Il permet de personnaliser son compte selon ses champs d'intérêt et ses besoins et d'accéder aux services en ligne à partir d'un seul endroit.

En créant votre profil personnalisé, vous pourrez :

Créez votre profil dès maintenant!

En savoir plus sur le portail citoyen

Contacting your service centre

Aylmer sector: 819-685-5007
Buckingham and Masson-Angers sectors: 819-931-2902
Gatineau sector: 819-243-4343
Hull sector: 819-595-7400

Useful links

About Gatineau

Recognized for its quality of life, Gatineau is a city of 291,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.

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