Multi-unit residential buildings
If you own a building and the municipal waste collection service empties your residual materials containers, you should recently have received a letter from Ville de Gatineau informing you that it has hired a firm to install self-adhesive RFID tags on waste and recycling containers at no cost to you in the next few weeks.
Quick facts:
If you have any questions, please contact us as soon as possible by submitting a 311 request online or calling 311.
| Number of Units per Building | Collection Location |
|---|---|
| 8 or fewer | Curbside |
| 9 to 18 | Curbside or in the loading area |
| 19 or more | In the loading area |
Wheeled bins must be put out no earlier than 7 p.m. the day before collection day, and no later than 7 a.m. on collection day, next to the sidewalk, the curb, or the right-of-way. Collection days can be checked by entering the building address for the calendar.
From now on, your bins will be emptied by a truck with a robotic arm.
To enable the robotic arm to properly empty your bins, make sure that:
Ville de Gatineau wheeled bins (brown, blue and grey bins)
European model* wheeled bins (in a color other than blue) identified by a “V” for “vert” (for yard waste)
Ville de Gatineau labels for overflow garbage bags
These bags must be placed next to the street along with the grey bin, to be collected the day after the general collection day by another truck.
Trash cans
Bagged leaves
American model* wheeled bins
Boxes
Branches and other excess trash next to the bins
Recycling bags
Use whatever space you have on your property, including your driveway or the lawn, as long as you meet the requirements for robotized collection (for instance, no car or other obstacle blocking access to the bins by the robotized arm).
In the case of multi-unit residential buildings that have several bins to be emptied at the same time, if there isn't enough space curbside, including the driveway, to meet the 60 cm spacing required between bins, the owner can submit a request or call 311 so staff can assess the situation.
For loading area collection, there is no need to wheel the containers or bins to the road. However, these must be accessible (for example no vehicles blocking the way).
For information about the collection schedule, the building manager or owner of a multi-unit residential building with a container can submit a request or call 311.
By-law 839-2018 specifies that the owner of a residential or multi-unit building must provide occupants with containers large enough to store recyclables and compostables between collections.
| Number of units per building | Type of authorized container | Minimum volume for storage of recyclables between collections (in litres/unit/week) | |
|---|---|---|---|
| Bin - up to 360 litres | Container | ||
| 1 or 2 | Yes | No | 180 |
| 3 to 8 | Yes | No | 150 |
| 9 to 24 | Yes | Yes | 120 |
| 25 to 99 | No | Yes | 90 |
| 100 or more | No | Yes | 60 |
| Number of units per building | Type of authorized container | Minimum volume for storage of compostables between collections (in litres/unit/week) | |
|---|---|---|---|
| Bin – up to 240 litres | Container | ||
| 1 or 2 | Yes | No | 80 |
| 3 to 8 | Yes | No | 15 |
| 9 to 24 | Yes | No | 5 |
| 25 to 99 | Yes | No | 5 |
| 100 or more | Yes | No | 5 |
The maximum permitted volume of household trash per unit per two week is 120 litres.
Buildings with curbside collection: Between collections, wheeled bins must be stored in the building's loading area.
Buildings with loading area collection: Wheeled bins must be stored in the building's loading area, next to the household trash container.
The property owner is responsible for maintaining the wheeled bins.
Blue and brown bins (or recycling containers in the case of buildings with 9 or more units) can be ordered by filling out a request or calling 311. Bins are provided free of charge.
Brown bins are delivered with one kitchen mini-bin for each building unit. Mini-bins are used to transfer compostables to the common wheeled bins located outside the building. The bins are delivered along with instructions for sorting trash. To help occupants compost and sort properly, you can call 311 to arrange for free door-to-door information or training sessions.
If you would like to purchase containers other than those provided by Gatineau, contact the Service de l'eau et des matières résiduelles at pgmr@gatineau.ca ahead of time to ensure that they are approved by Ville de Gatineau.
For any questions about the waste management of a new construction, submit a request or call 311.
You can write to pgmr@gatineau.ca for trash collection requirements in new residential buildings.
To help property owners limit space requirements, Gatineau offers a subsidy to purchase or rent a compartmentalized container (40% trash and 60% recycling). The subsidy amounts to a maximum of 60% of the cost of purchasing* or renting (minimum five-year contract) a compartmentalized container (taxes included).
To take advantage of this subsidy send the following information to pgmr@gatineau.ca:
Only one compartmentalized container per building can qualify for the subsidy.
* The maximum subsidy is equivalent to the cost of purchasing a 6 cubic yard recycling container under the contract in effect at the time of the request.
Household trash is collected every two weeks for multi-unit residential buildings with collection from loading areas. The property owner or manager can request recurrent or one-time additional collections, subject to the fee specified in the by-law.
A one-time additional collection corresponds to a collection of household trash from the loading area due to an exceptional overflow.
| Container Volume** | Fee per Additional Collection (per container) |
|---|---|
| 2 cubic yards | $45 |
| 4 cubic yards | $60 |
| 6 cubic yards | $75 |
| 8 cubic yards | $90 |
** For buildings with collection from a loading area, using wheeled bins, call 311 to arrange for additional collections.
Only a property owner, a member of the condominium board, or the property manager can request a recurrent or one-time additional collection by calling 311.
For a one-time additional collection, the request can be made by filling out the following form.
One-time additional collection request form
Upon receipt and confirmation of a request for a one-time additional collection, Gatineau will arrange to have the collection done as soon as possible, hopefully on the date requested by the property owner or manager.
DTRITUS
Recognized for its quality of life, Gatineau is a city of 292,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.