Gatineau provides gray bins on wheels to all residential units with municipal curbside pickup.

Those bins are the property of Ville de Gatineau, and have an electronic chip connecting each one to the address to which it was delivered. If it is lost, damaged or stolen, call 311 or make a request.

You can get a latch for the gray bin (for the 120 litre size bins only) at any municipal service centre or library.

Excess: accepted bags and tags

Buildings with commercial units

Repair or replacement of bins provided by Gatineau

Ordering bins and containers

Storing bins

Maintaining bins

Characteristics of gray bins

Household trash is collected every two weeks for residential and non-residential units that pay the residual materials management levy.

Place your gray bin and your tagged excess trash bags next to the curb or sidewalk after 7 p.m. the night before or before 7 a.m. on collection day. Place them at your entranceway or on your property, not on the street or sidewalk so they do not interfere with snow clearing operations. Emptied bins must be removed from the curb before 9 p.m. on collection day, as per the by-law.

Only the contents of gray bins and tagged bags will be collected from curbside on household trash collection day. A maximum of five tagged bags will be collected each time. No other bags or container contents will be collected.

Report an uncollected container

Receiving notifications of delays

Accepted

Not accepted

If you're not sure, consult DTRITUS to find out how to dispose of your materials.

Accepted excess trash bags and tags

• What do the accepted excess trash tags look like?
  The tags identifying accepted bags for excess trash are yellow and have the Ville de Gatineau logo. Those tags must be placed on plastic bags no larger than 80 litres and weighing no more than 15 kg when filled with household trash.
• Are white or black bags with the Ville de Gatineau logo still accepted, and do they need a tag?
  Yes, white and black bags with the Gatineau logo are still accepted. No, you do not need to use a tag with those bags.
• Am I supposed to use the accepted bags in my gray bin?
  No. The tags and accepted bags with the Gatineau logo are for excess household trash, and are to be placed on the ground next to the gray bin. Residents can use any bag they wish.

Additional questions about gray bins and trash

• I do not have a gray bin, or my gray bin has been stolen or is broken. What should I do?
  Make a request or call 311.
• Do multi-unit residential buildings with curbside collection get one bin per unit or one bin per building?
  The owners of multi-unit residential buildings who are entitled to a bin on wheels can get one larger container for all occupants' household trash or opt for individual bins for the units. For example, a six-unit building can get six 120-litre bins or two 360-litre bins for curbside collection. The maximum remains 120 litres per unit. To change formats, the building owner must call 311 to make a request.
• Can I get a latch for my gray bin?
  Gatineau offers residents free latches for 120-litre gray bins and for 80-litre and 120-litre brown bins. Residents can pick these up at any municipal service centre or library.

  That latch can be installed on larger format (240-litre and 360-litre) bins. However, a locking mechanism can be installed in problem cases in rural areas. For such a locking mechanism, call 311.

• Why limit trash to 120 litres?
  In 2013, close to half of what was sent to landfill could have been composted, recycled or recovered. In line with the orientations of the Quebec Residual Materials Management Policy, Gatineau set itself the goal of reducing household trash by 45%. Limiting the volume of household trash to 120 litres per unit is one of the ways of achieving that goal.
  Between 2018 and 2020, Gatineau households with gray bins reduced their trash by 25%. Gatineau residents can be proud of the outcome of the changes implemented!
• Is it possible to get an additional brown or blue bin?
  It is possible to get an additional blue bin for large families, multi-unit residential buildings and other special cases. Simply make a request or call 311. You can also place your surplus recyclables in 64-litre recycling bins (green or blue), transparent plastic bags, cardboard boxes or bins with handles and identified with an R (for recycling). You can also bring your surplus recyclable to one of the ecocentres.
  
  If the brown bin is too small for all your green residues, place them in paper bags or bins identified with a V (for vert). If the lack of space is due to excess food residue, you can make a request or call 311 for a second brown bin. You will be provided one free of charge following a visit by an inspector. You can also bring your excess table scraps or garden residues to one of the ecocentres free of charge.
• What can I do if neighbours leave their trash in front of my place?
  By-law 839-2018 concerning the management of residual materials prohibits anyone from leaving residual materials in a bin belonging to someone else or on someone else's property. A minimum fine of $300 (natural person) or $600 (legal person) applies in the case of a first infraction. However, proof is required (photo, video) to identify the violator and the infraction.
  
  Residents should call 311 or make a request to report an infraction.