Gatineau provided a gray bin on wheels for household garbage to every residential unit with curbside collection. If you have not received yours, be sure to call 311 as soon as possible. An information kit is included with five labelled overflow garbage bags with each new gray bin to help with the transition.
Those bins belong to the municipality, and each one contains a chip connecting it to the address where it was delivered. If yours is lost, damaged or stolen, call 311 or make a request.
Gray bin lid locks are available at all five service centres.
If you have too much garbage to fit into your gray bin, you can use labelled overflow bags for the excess garbage. A maximum of five 80-litre bags will be allowed per collection, in addition to the gray bin. The maximum allowable weight per bag is 15kg.
|Where||How much (pack of 5)|
|Ecocentres||$2.50||Online for home mailing||$2.50 + mailing|
Labelled overflow bags are not meant to be placed in gray bins. They are meant to hold surplus garbage, and are to be placed next to the gray bin. Those are the only bags that will be taken on garbage collection day.
Buildings with commercial spaces that have curbside collection will be receiving their gray bins shortly. As of September 15, 2019, those buildings will have to use the gray bins delivered to them as well as the labelled overflow bags for their garbage.
For commercial, industrial or institutional properties, click here for information about the municipal garbage collection service.
Bins may be stored outdoors in the side yard or backyard at least one metre from the property line. If you live in a townhouse with no side yard, you may store your bin in the front yard.
If your gray bin is damaged, broken or stolen, call 311 or make a request. Property owners are responsible for paying the cost of repairing or replacing bins that were broken by the owner, a tenant or an occupant of a dwelling.
The owner of or tenant/occupant responsible for the unit to which the gray bin is delivered must mark the address in the space provided for that purpose on the bin provided by Gatineau. Bins must be kept clean and checked for leakage by the owner of the unit.
If you do not have a gray bin and get curbside collection by Gatineau, make a request. Your bin will be delivered free of charge along with a starter kit.
Gray bins on wheels provided by Gatineau are municipal property.
Household garbage is collected every two weeks for residential and non-residential units that pay the residual materials levy.
Place your gray bin and your labelled overflow garbage bags next to the curb or the sidewalk after 7 p.m. the day before or by 7 a.m. on collection day, on your driveway or on your property, not on the street, to avoid interfering with snow clearing operations. Bins and containers must be removed from the curb no later than 9 p.m. on collection day, as per municipal by-law.
Only the contents of gray bins and labelled overflow bags are collected. A maximum of five bags will be allowed per collection, in addition to the gray bin. No other bag or container will be picked up.
Can your item still be used? Before placing it in the gray bin, check whether there may be another option, for instance reuse.
When in doubt, consult DTRITUS to find out how to dispose of your items.
Recognized for its quality of life, Gatineau is a city of 285,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.