Garbage (grey bin)
Household trash is collected every two weeks for residential and non-residential units that pay the residual materials management levy.
Place your grey bin and your tagged excess trash bags next to the curb or sidewalk after 7 p.m. the night before or before 7 a.m. on collection day. Emptied bins must be removed from the curb before 9 p.m. on collection day.
Only the contents of grey bins and tagged bags will be collected from curbside on household trash collection day. A maximum of five tagged bags will be collected each time. No other bags or container contents will be collected.
From now on, your bins will be emptied by a truck with a robotic arm (certain exceptions apply).
To enable the robotic arm to properly empty your bins, make sure that:
Ville de Gatineau grey wheeled bins
Ville de Gatineau labels for overflow garbage bags
These bags must be placed next to the street along with the grey bin, to be collected at the same time as your grey bin.
Trash cans
Wheeled bins without Ville de Gatineau logo
Collections take place between 7 a.m. and 6 p.m. If your trash is not collected, make a request. You can make your request between 6 p.m. on collection day and 6 p.m. the day after.
If you would like to be notified of delays in your sector, sign up for DTRITUS notifications through the mobile app or the Web version. To find out how to sign up for notifications, click here.
Gatineau provides grey bins on wheels to all residential units with municipal curbside pickup.
Those bins are the property of Ville de Gatineau, and have an electronic chip connecting each one to the address to which it was delivered. If it is lost, damaged or stolen, call 311 or make a request.
You can get a latch for the grey bin (for the 120 litre size bins only) at any municipal service centre or library.
If your grey bin is not big enough for all your waste, you must buy labels from Ville de Gatineau and attach them to your overflow bags to have them collected*. With every household waste collection, in addition to the contents of your grey bin, up to five admissible bags will be collected per unit served.
Since January 2024, labels are sold individually instead of in packages of 5.
* White or black bags with the Gatineau label are still accepted. They do not require a label.
Labelled bags must be placed on the ground next to the grey bins, not in the grey bins.
| Where | Price per Label |
|---|---|
| Service centre | $3 (no tax) |
| Ecocentre | $3 (no tax) |
| Online, delivered to your home | $3 (no tax) + cost of delivery ** Fee set in appendix II to by-law 61-2006 |
| Library | $3 (no tax) |
Buildings with commercial units with municipal curbside pickup must also use the grey bins assigned to them, and the accepted bags or tags for any excess, to dispose of their trash.
Commercial, industrial and institutional establishments should click here for additional information about the municipal collection service.
If your grey bin is damaged, broken or stolen, call 311 or make a request. In the case of a bin broken by the owner, tenant or occupant of a residential unit, the owner will be charged a fee for the repair or replacement.
If you do not have a grey bin for household trash and are entitled to municipal curbside collection, make a request. Multi-unit residential buildings with collection from their loading areas must get their containers from a private company. Owners and managers of commercial, industrial and institutional establishments should click here for additional information about the municipal trash collection service. They can also make a request for tips and guidance.
The zoning by-law provides that bins may be stored in the side yard or backyard at least one metre from the property line. If you live in a townhouse with no space at the side, you may store your bin in the front yard.
Owners, tenants or occupants of units entitled to the municipal trash collection service must enter their address in the space provided for that purpose on the bin on wheels provided by Gatineau. They must maintain the bin so as to keep it clean and watertight.
120-litre grey bins are distributed to buildings with 1 to 3 units, and 240-litre and 360-litre bins are available to buildings with 4 or more units according to the ratio of 120 litres per unit.
| Format | 120 litres | 240 litres | 360 litres |
|---|---|---|---|
| Width | 18 inches | 24 ½ inches | 25 ¼ inches |
| Height | 37 ⅝ inches | 43 ¼ inches | 44 ½ inches |
| Depth | 20 inches | 27 ½ inches | 25 inches |
| Maximum permitted weight | 40 kg (88 lbs) | 70 kg (154 lbs) | 100 kg (220 lbs) |
Is your item still useful? Before placing it in the grey bin, see if there might be another option, such as selling or donating it.
If you're not sure, consult DTRITUS to find out how to dispose of your materials.
That latch can be installed on larger format (240-litre and 360-litre) bins. However, a locking mechanism can be installed in problem cases in rural areas. For such a locking mechanism, call 311.
DTRITUS
Recognized for its quality of life, Gatineau is a city of 298,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.