Gatineau provides gray bins on wheels to all residential units with municipal curbside pickup.
Those bins are the property of Ville de Gatineau, and have an electronic chip connecting each one to the address to which it was delivered. If it is lost, damaged or stolen, call 311 or make a request.
If your gray bin is not big enough for all your waste, you must buy labels from Ville de Gatineau and attach them to your overflow bags to have them collected*. With every household waste collection, in addition to the contents of your gray bin, up to five admissible bags will be collected per unit served.
As of January 2024, labels will be sold individually instead of in packages of 5.
* White or black bags with the Gatineau label are still accepted. They do not require a label.
Admissible bags must be placed on the ground next to the gray bins, not in the gray bins.
Buildings with commercial units with municipal curbside pickup must also use the gray bins assigned to them, and the accepted bags or tags for any excess, to dispose of their trash.
Commercial, industrial and institutional establishments should click here for additional information about the municipal collection service.
If your gray bin is damaged, broken or stolen, call 311 or make a request. In the case of a bin broken by the owner, tenant or occupant of a residential unit, the owner will be charged a fee for the repair or replacement.
If you do not have a gray bin for household trash and are entitled to municipal curbside collection, make a request. Multi-unit residential buildings with collection from their loading areas must get their containers from a private company. Owners and managers of commercial, industrial and institutional establishments should click here for additional information about the municipal trash collection service. They can also make a request for tips and guidance.
The zoning by-law provides that bins may be stored in the side yard or backyard at least one metre from the property line. If you live in a townhouse with no space at the side, you may store your bin in the front yard.
Owners, tenants or occupants of units entitled to the municipal trash collection service must enter their address in the space provided for that purpose on the bin on wheels provided by Gatineau. They must maintain the bin so as to keep it clean and watertight.
120-litre gray bins are distributed to buildings with 1 to 3 units, and 240-litre and 360-litre bins are available to buildings with 4 or more units according to the ratio of 120 litres per unit.
|24 ½ inches
|25 ¼ inches
|37 ⅝ inches
|43 ¼ inches
|44 ½ inches
|27 ½ inches
|Maximum permitted weight
|40 kg (88 lbs)
|70 kg (154 lbs)
|100 kg (220 lbs)
Household trash is collected every two weeks for residential and non-residential units that pay the residual materials management levy.
Place your gray bin and your tagged excess trash bags next to the curb or sidewalk after 7 p.m. the night before or before 7 a.m. on collection day. Place them at your entranceway or on your property, not on the street or sidewalk so they do not interfere with snow clearing operations. Emptied bins must be removed from the curb before 9 p.m. on collection day, as per the by-law.
Only the contents of gray bins and tagged bags will be collected from curbside on household trash collection day. A maximum of five tagged bags will be collected each time. No other bags or container contents will be collected.
Collections take place between 7 a.m. and 6 p.m. If your trash is not collected, make a request. You can make your request between 6 p.m. on collection day and 6 p.m. the day after. If your collection is on Friday, you have until noon the following day to make a request.
If you would like to be notified of delays in your sector, sign up for DTRITUS notifications through the mobile app or the Web version. To find out how to sign up for notifications, click here.
Is your item still useful? Before placing it in the gray bin, check whether there is an alternative, such as reuse.
If you're not sure, consult DTRITUS to find out how to dispose of your materials.
That latch can be installed on larger format (240-litre and 360-litre) bins. However, a locking mechanism can be installed in problem cases in rural areas. For such a locking mechanism, call 311.
Recognized for its quality of life, Gatineau is a city of 292,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.