Ville de Gatineau
311 Non-urgent call centre
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311 Non-urgent call centre
311 Non-urgent call centre

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A whole city at your fingertips!


By phone

Dial 311 for information or to notify the City:

  • Potholes;
  • Watermain break;
  • Sewer backup;
  • Slippery sidewalk requiring de-icing;
  • Traffic light malfunction.

If you cannot reach the 311 number from your location, call 819-595-2002 or toll-free 1-866-299-2002.




Make a 311 request online
Follow-ups are possible via the same form.

You can also submit a 311 request online in the citizen portal.



With a telecommunications device for the deaf (TDD)

Residents who are hard of hearing can contact the 311 service by calling 311 and pressing *.




For information on the Rapibus, please contact the Société de transport de l'Outaouais.


About Gatineau

Recognized for its quality of life, Gatineau is a city of 290,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.

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