Ville de Gatineau
COVID-19: An update on Gatineau's municipal facilities and services
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Ce communiqué a été publié le 15 mars 2020. L'information dans ce communiqué pourrait ne plus être à jour et certains liens pourraient ne plus être fonctionnels.

Ville de Gatineau
News release
COVID-19: An update on Gatineau's municipal facilities and services

Gatineau, March 15, 2020. – This is an update on Gatineau's municipal services to the public and its facilities. As of today, municipal Court hearings are suspended for one week, but the offices will remain open, as will all other municipal offices.

Quick facts

In order to reduce the risk to the public, Gatineau is taking steps that will remain in effect until further notice.
Municipal crews are working to ensure the continuity of services to the public.
All municipal measures will be adapted as the situation evolves. Gatineau is rallying around the recommendations issued by the Government of Quebec.
For the past few weeks, Gatineau has been updating its protocol for pandemics in order to introduce the appropriate measures.
The following sites will remain open, and the following activities will continue until further notice:
- the municipal Court (however, hearings are suspended);
- the March 17, 2020 meeting of the Municipal Council will go ahead, although certain modalities will be announced shortly;
- the non-emergency call centre (311);
- the service centres;
- Maison du citoyen;
- the waste transfer station;
- the ecocentres; and
- garbage collection.
All of the following public activities will be cancelled until further notice:
- municipal events and gatherings of more than 250 people;
- public consultations scheduled in the near future;
- aquatic program activities;
- shows in salle Jean-Despréz, cabaret La Basoche, Théâtre de l'Île and Espace René-Provost;
- activities offered by Gatineau and its partners in municipal establishments and schools; and
- registration for culture and recreation programs planned for next week.
The following locations will be closed until further notice:
- the centre sportif;
- the Lucien-Houle and Paul-Pelletier aquatic centres;
- the arenas;
- the libraries;
- the community centres;
- the performance halls: Galerie Montcalm, Espace Pierre-Debain, Centre culturel du Vieux-Aylmer, salle Jean-Despréz, cabaret La Basoche, Théâtre de l'Île and Espace René-Provost;
- pavillon Hélène-Larochelle at parc du Lac-Beauchamp; and
- the Lac-Leamy outdoor centre;
In Quebec, Santé publique coordinates all health-related actions.
Get the latest updates through Gatineau will provide regular updates on the situation.

Measures covering municipal staff

A contingency plan is in place to maintain essential services to the public.
A directive on COVID-19 has been developed to reduce the risk of transmission of the virus in the workplace. The ai mis to maintain a health and safe workplace, as well as municipal operations and services to the public. For example:
- if an employee or someone he or she is close to and lives with has received a positive COVID-19 diagnosis, that employee must remain in isolation for 14 days;
- every employee returning from a trip as of March 12, 2020 will automatically go into isolation for 14 days; and
- telework will be encouraged wherever possible.
Anyone showing symptoms should avoid going to a municipal point of service and should instead call 1-877-644-4545.
The Centre intégré de santé et de services sociaux de l'Outaouais (CISSSO) has opened a designated clinic for COVID-19. The clinic is exclusively for referred clients. People who have not been previously assessed will not be tested.

Associated links

Government of Quebec

COVID-19 (Gatineau's Website page)

Municipal Court

Municipale Taxes

Payment of tickets

Urban planning: online permits


Ecocentres and waste transfer station


Winter parking

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Published by
Service des communications
Ville de Gatineau
Jean Boileau, ARP, FSCRP
Service des communications
Ville de Gatineau

À propos de Gatineau

Reconnue pour sa qualité de vie, Gatineau est une ville de 292 000 habitants. Elle est située sur la rive nord de la rivière des Outaouais, et s'étend à l'est et à l'ouest de la rivière Gatineau.

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