Ville de Gatineau
May 2, 2017 update on the spring flooding situation in Gatineau
Passer au contenu principal
Ce communiqué a été publié le 2 mai 2017. L'information dans ce communiqué pourrait ne plus être à jour et certains liens pourraient ne plus être fonctionnels.
Ville de Gatineau
News release
May 2, 2017 update on the spring flooding situation in Gatineau

Gatineau, May 2, 2017. – Ville de Gatineau is continuing its local response. Voluntary and preventive evacuations in the three affected areas are still ongoing. Gatineau opened a second service centre for flood victims at the Masson-Angers service centre (57 De Montréal Road).

Voluntary and preventive evacuation

Since this morning, 40 persons registered at the service centres for flood victims. These people are being looked after by the Red Cross.
In total, 91 persons have evacuated their homes on a voluntary basis.
Remember that at this point, evacuation is on a voluntary basis for residents, since there is no imminent threat to people's safety.
Three areas are affected by voluntary and preventive evacuations:
o Hurtubise Boulevard East from Campeau Street (83 homes)
o Jacques-Cartier Street, between Saint-Louis and Montgolfières streets (42 homes)
o Blais, Saint-Louis and René streets area (107 homes)
o Saint-Louis Street, between Blais and Moreau streets
o Moreau Street, between Saint-Louis and Donald-Saint-Jacques streets
o Corriveau Street
o Saint-François-Xavier Street between Blais and René streets
o Ernest-Charron Street
o René Street
o Oscar Street
o Blais Street
o Adélard Street
Atawe Street, from the entrance of Réno-Dépôt to the parking of Centre de plein air du Lac-Leamy, as well as Lac-Leamy's recreational trail, are also closed.
The following streets are open to local traffic only:
o Saint-Louis Street, from the Highway 50 ramp to Blais Street
o Saint-Louis Street, from Gréber Boulevard to Moreau Street
o Moreau Street, between Saint-Louis and Pointe-Gatineau streets
o Saint-Sauveur Street
o Saint-Patrice Street, between Saint-Sauveur and Riviera streets
o Glaude Street, between Saint-Sauveur and Riviera streets
o Saint-Paul Street, between Saint-Sauveur and Riviera streets
o Riviera Street
o Hurtubise Boulevard West, between Campeau and Versailles streets
o Du Fer-à-Cheval Road
Firefighters are continuing to use trucks or boats to visit residents at every home. They are informing them of the measures to take and offering to have them evacuated as a precaution and on a voluntary basis.
Residents of the affected streets can no longer use their vehicles.
Gatineau is also putting parking spaces at the disposal of the affected residents in the following buildings:
o Saint-Jean-de-Brébeuf community centre (70 Moreau Street). It should be noted that on-street parking is permitted in the area, where the signage allows it;
o Pavillon de la Baie on Des Montgolfières Street;
o Jean-René-Monette community centre (89 Jean-René-Monette Street).
o Sous le couvert des arbres golf practice range (1415 Saint-Louis Street).
STO shuttles are at the disposal of affected residents to drive them to the service centre for flood victims:
o one bus between Hurtubise Boulevard and the service centre for flood victims. (Frequency: every 45 minutes)
o one bus between parc de la Baie, Saint-Louis Street and the service centre for flood victims. (Frequency: every 30 minutes)
o Transportation is being provided until 10 p.m. tonight (Tuesday).
o The schedule could be changed and even improved as needed, depending on how the situation unfolds.
o Residents may leave their vehicles at one of the designated parkings.
According to the forecast, water levels will continue to rise until Thursday. Therefore, evacuation could last a few days.

Service centres for flood victims

Gatineau opened two service centres for flood victims:
o Jean-René-Monette community centre (89 Jean-René-Monette Street);
o Masson-Angers community centre (57 De Montréal Road).
Residents of the affected addresses who expressed the need to be relocated must identify themselves at one of the centres.
At the centres for flood victims:
o Municipal employees will be welcoming residents. For example, they will be taking their contact information and the location where they can be reached in the next few days.
o Red Cross volunteers are addressing the basic needs of flood victims (housing, food, clothing and moral support).

Care of flood victims

STO is providing transportation for flood victims between the centre for flood victims and the designated housing location. Gatineau is communicating with its partner.
CISSSO is cooperating with Gatineau and is ready to provide psychosocial support to flood victims.
Regarding pets:
o Whenever possible, it is requested that pets be relocated to the homes of the family or friends of flood victims.
o If that is not possible, Gatineau will be assisting residents with the care of their pets thanks to a partnership with SPCA de l'Outaouais.

Current status

Ville de Gatineau continues to closely monitor the rise in the level of water.
Gatineau's teams are still on the ground, and all the means necessary are being taken to ensure the safety of residents, including the following:
o The emergency measures coordination centre and the emergency operations centre are open even though emergency measures have not been officially declared.
o Since this morning, firefighters visited 270 homes to inform residents of the measures to take.
o Blue collar workers prepared and delivered close to 12,000 sandbags to 11 sites.
o Blue collar workers are currently rockfilling Fer-à-Cheval Road.
o They are also installing barricades and signage in locations where the streets are affected by flooding (closed or limited to local traffic).
o Police officers are patrolling the roads that are closed to traffic and are closely watching the risk areas.
o The departments are cooperating with various partners, such as: CISSSO, Paramédic de l'Outaouais, STO, Hydro-Québec, Gazifère, etc. The Red Cross has also been contacted.
o Service des communications is updating information in real time on the website and taking all other necessary means to communicate with residents depending on the situation (social media, text messages, etc.)
o CANU (non-urgent call centre) is informing residents and inviting them to register for text alerts, and is relaying their inquiries to the departments for a follow-up.
o Close to 12,000 sandbags have been delivered since yesterday at the distribution sites. Nearly 9,400 bags have been filled since yesterday.


Affected residents can dial 311 anytime to get help to leave or evacuate their residence. In case of an emergency, they must dial 911.
Residents should visit the municipal website to find out about the latest updates. The site is updated frequently, as soon as new information is available.
Residents should register for text alerts to receive important updates on the ongoing situation. As of Tuesday, at 12:30 p.m., 400 residents had already registered for this service.


May 2 news release (5:25)


– 30 –
Follow us on social media

Published by
Service des communications
Ville de Gatineau
Jean Boileau, ARP, FSCRP
Service des communications
Ville de Gatineau

À propos de Gatineau

Reconnue pour sa qualité de vie, Gatineau est une ville de 290 000 habitants. Elle est située sur la rive nord de la rivière des Outaouais, et s'étend à l'est et à l'ouest de la rivière Gatineau.

Retourner au haut de la page