Ville de Gatineau
Multi-unit residential buildings
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Multi-unit residential buildings
Multi-unit residential buildings

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Replacing containers with wheeled bins

Do you own a building with eight or fewer units and did you recently receive a letter about a change in the residual materials collection service under by-law 839-2018? This by-law stipulates that a building with eight or fewer units is to receive curbside service with wheeled bins. The provision concerns the collection of trash, recyclables and compostables.

Here's what you have to do:

  • Plan for and proceed with the removal of your trash container no later than April 15, 2024 to replace it with wheeled bins with the Gatineau logo. Those bins are provided free of charge.
  • Fill out the form online or by calling 311 at least two weeks before decommissioning your trash container. You will have to provide the following information:
    • the date you intend to remove your trash container;
    • the format of the grey bins you would like to receive, remembering that the volume of household trash is limited to 120 litres per unit; and
    • the number of brown and blue bins you currently have for your building, and whether you would like to order more.

You can download the customizable letter to notify your tenants of the coming changes in the collection service.

What should you do in case of excess trash (grey bin)?

You or your tenants must purchase overflow trash labels from Ville de Gatineau and attach them to your overflow bags to have them collected. Place your labelled overflow bags next to the road, beside the grey bins, for collection. A maximum of five admissible bags will be collected per unit served. Labels can be purchased for $2.15 each in an ecocentre, service centre or online.

Collection specifications

Number of Units per Building Collection Location
8 or fewer Curbside
9 to 18 Curbside or in the loading area
19 or more In the loading area

Specifications for curbside collection

Wheeled bins must be put out no earlier than 7 p.m. the day before collection day, and no later than 7 a.m. on collection day, next to the sidewalk, the curb, or the right-of-way. Collection days can be checked by entering the building address for the calendar.

Specifications for loading area collection

For loading area collection, there is no need to wheel the containers or bins to the road. However, these must be accessible (for example no vehicles blocking the way).

Collection volumes

By-law 839-2018 specifies that the owner of a residential or multi-unit building must provide occupants with containers large enough to store recyclables and compostables between collections.

Minimum storage volume for recyclables between collections

Number of units per building Type of authorized container Minimum volume for storage of recyclables between collections (in litres/unit/week)
Bin - up to 360 litres Container
1 or 2 Yes No 180
3 to 8 Yes No 150
9 to 24 Yes Yes 120
25 to 99 No Yes 90
100 or more No Yes 60

Minimum storage volume for compostables between collections

Number of units per building Type of authorized container Minimum volume for storage of compostables between collections (in litres/unit/week)
Bin – up to 240 litres Container
1 or 2 Yes No 80
3 to 8 Yes No 15
9 to 24 Yes No 5
25 to 99 Yes No 5
100 or more Yes No 5

Maximum acceptable volume for household trash collection

The maximum permitted volume of household trash per unit per two week is 120 litres.

Maintenance and storage of wheeled bins

Buildings with curbside collection: Between collections, wheeled bins must be stored in the building's loading area.

Buildings with loading area collection: Wheeled bins must be stored in the building's loading area, next to the household trash container.

The property owner is responsible for maintaining the wheeled bins.

Ordering bins and containers

Blue and brown bins (or recycling containers in the case of buildings with 9 or more units) can be ordered by filling out a request or calling 311. Bins are provided free of charge.

Brown bins are delivered with one kitchen mini-bin for each building unit. Mini-bins are used to transfer compostables to the common wheeled bins located outside the building. The bins are delivered along with instructions for sorting trash. To help occupants compost and sort properly, you can call 311 to arrange for free door-to-door information or training sessions.

If you would like to purchase containers other than those provided by Gatineau, contact the Service de l'eau et des matières résiduelles at ahead of time to ensure that they are approved by Ville de Gatineau.

New constructions

You can write to for trash collection requirements in new residential buildings.

Subsidy for compartmentalized containers

To help property owners limit space requirements, Gatineau offers a subsidy to purchase or rent a compartmentalized container (40% trash and 60% recycling). The subsidy amounts to a maximum of 60% of the cost of purchasing* or renting (minimum five-year contract) a compartmentalized container (taxes included).

To take advantage of this subsidy send the following information to

  • the original purchase invoice or rental contract; and
  • a proof of residence.

Only one compartmentalized container per building can qualify for the subsidy.

* The maximum subsidy is equivalent to the cost of purchasing a 6 cubic yard recycling container under the contract in effect at the time of the request.

Additional household trash collections from loading areas

Household trash is collected every two weeks for multi-unit residential buildings with collection from loading areas. The property owner or manager can request recurrent or one-time additional collections, subject to the fee specified in the by-law.

A one-time additional collection corresponds to a collection of household trash from the loading area due to an exceptional overflow.

Fees for one-time or recurrent additional collections (subject to change, non-taxable)

Container Volume** Fee per Additional Collection (per container)
2 cubic yards $45
4 cubic yards $60
6 cubic yards $75
8 cubic yards $90

** For buildings with collection from a loading area, using wheeled bins, call 311 to arrange for additional collections.

Requesting an additional collection

Only a property owner, a member of the condominium board, or the property manager can request a recurrent or one-time additional collection by calling 311.

For a one-time additional collection, the request can be made by filling out the following form.

One-time additional collection request form

Upon receipt and confirmation of a request for a one-time additional collection, Gatineau will arrange to have the collection done as soon as possible, hopefully on the date requested by the property owner or manager.



About Gatineau

Recognized for its quality of life, Gatineau is a city of 292,000 inhabitants. It is located on the north shore of the Ottawa River, and extends east and west of the Gatineau River.

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